Refund policy

🔄 Refund & Return Policy

Mycombless

Last updated: 02-23-2026

At Mycombless, we are committed to delivering high-quality products. Because many of our items are made-to-order and shipped from various fulfillment partners, please review our policy carefully before purchasing.

📦 Made-to-Order & Dropshipped Items

Many of our products are print-on-demand or shipped directly from our fulfillment partners. This means:

Items are produced specifically for your order
Orders cannot be modified once production begins
Delivery times may vary depending on location

❌ Returns & Exchanges

We do not accept returns or exchanges unless:

The item arrives damaged
The item is defective
The wrong item was sent

We do not offer returns for:

Incorrect sizing (please review size charts carefully)
Buyer’s remorse
Minor color differences (due to screen display variations)
Delays caused by shipping carriers

📸 Damaged or Incorrect Items

If your item arrives damaged or incorrect:

Contact us within 48 hours of delivery
Provide clear photos of:
- The damaged item
- The packaging
- The shipping label

Send all information to:
📧 support@mycombless.com

If approved, we will:

Send a replacement at no cost
OR
Issue a full refund

💻 Digital Products

All digital products (ebooks, downloads, templates, etc.) are final sale and non-refundable.

Due to the nature of digital content, once delivered, we cannot offer refunds.

🚚 Shipping Issues

Mycombless is not responsible for:

Delays caused by shipping carriers
Customs delays
Incorrect addresses provided by customers

If a package is returned due to an incorrect address, the customer is responsible for reshipping fees.

❌ Order Cancellation

Orders may be canceled within 6 hours of purchase.

After production begins, cancellation is not possible.

💳 Chargebacks & Fraud Protection

We actively monitor fraudulent claims. Filing a false chargeback after receiving your order may result in:

Permanent ban from our store
Submission of shipping confirmation and delivery proof to your bank

📩 Contact Information

If you have questions, contact us at:

📧 contact@mycombless.com
🌐 www.mycombless.com